Typical job
Residents report a bald-faced hornet nest hanging
A technician reviews the reported nest location and assesses the situation before recommending treatment. The crew considers access and the surrounding property when explaining what the work involves, rather than treating the call as routine indoor pest service. The customer can understand the proposed response and any relevant precautions for the property. Keep people away from the nest area while awaiting guidance, and share its location when discussing the concern.
Typical job
Homeowners call for help after noticing mouse
A technician asks where activity has been noticed, then checks affected areas to confirm the pest and its activity. The crew explains findings and recommends treatment suited to the building, with follow-up arranged when the job calls for it. The homeowner receives a property-specific treatment recommendation and clear direction about any monitored bait stations. Do not move or discard those stations; contact the team if you have questions about what the technician placed.