Typical job
A property owner reports bed bugs in
A technician arranges an inspection, checks the reported areas, and discusses what a heat-treatment estimate would involve. The findings help define the scope before treatment is planned. The owner gets information about the treatment being considered and the property areas that need attention. Ask what access the technician will need so affected rooms can be made available for inspection.
Typical job
A homeowner finds a bald-faced hornet nest
The crew uses the reported nest location and height to understand the concern, then assesses the situation before recommending appropriate treatment. The technician explains the plan and any safety instructions for the property. The homeowner gets a treatment recommendation based on the nest and its setting. Keep people away from the area and share its location when discussing the service, rather than approaching or disturbing it.
Typical job
A resident asks for help with mice
A technician checks the reported activity and accessible areas to confirm what is happening before recommending treatment. The team explains the findings and any instructions for monitored bait stations if they are used. The resident learns what activity was found and what treatment is recommended for the property. If bait stations are placed, leave them where the technician puts them; do not move or discard them.